We try our best to give the most blunt and honest details about our products so that the customers would know what they should expect. However, we do have a change policy on all our products. Our customers rarely ask us for a change and the most typical reason is an issue with the size. This is how the process goes: the customer first needs to sent us back the product which needs to be changed bearing all of the shipping cost and then we will dispatch the changed item (delivery charges will or will not be covered by us depending on the type of the product).